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Policies & Procedures

DELIVERY:

  • The minimum order for free  delivery within Miami-Dade, Broward and Palm Beach Counties is $1,250. Elsewhere in the State of Florida is $3,500 and outside Florida is $5,000 (subject to change without notice. Freight/Fuel surcharge may apply).
  • Deliveries should be made no later than two (2) working days from the date the order is placed.
  • Orders that will be picked up by the customer should be ready for pick up no later than two (2) working days from the date the order is placed and the customer will be notified if the order is ready any sooner.
  • Customers receiving and signing for orders with piece count discrepancies cannot claim shortages after the delivery driver has left.

 

RETURNS:

  • You must notify our office within 24 hours of receipt of your order for any shortages or incorrect items or your claim may not be allowed.
  • We cannot accept returns for merchandise that did not sell through or that has become outdated while in your possession.
  • A re-stocking fee of 20% will be charged for all cancelled orders and any merchandise that is returned which was received with prior approval by the customer.

 

MISCELLANEOUS:

  • Ocean freight or air freight insurance is the responsibility of the customer. Carib Sales will not be liable for any loss or damage after the merchandise has been delivered to a warehouse or freight forwarder as instructed by the customer.
  • All merchandise is subject to availability.
  • We reserve the right to limit quantities.
  • We reserve the right to change prices without prior notice.
  • Carib Sales, Llc. is not responsible for any printing errors.

 

Please make copies of the order form provided and use this when faxing in your order as this will help to save paper as well as speed up the processing of your order.